General terms and conditions of use

ANY USE OF THE SITE FOR ANY PURPOSE WHATSOEVER IMPLIES THE USER’S UNRESERVED ACCEPTANCE OF THESE GENERAL TERMS AND CONDITIONS OF USE.

Article 1: The company

The website is published by B&B HOME FRANCE whose information is available here. (hereinafter referred to as “B&B HOME FRANCE ”)

Article 2: Terminology

The terms mentioned below have the following meaning in these General Terms and Conditions of Use:

Parties: in the plural refers to B&B HOME FRANCE and the User together. In the singular, it refers to only one of the two Parties.

Partnership: designates any commercial partnership that the Companies of the B&B HOTELS Group can offer to professional Users (Managing Agent, Franchisee, real-estate partner, merger – acquisition partner, etc.).

Service: refers to the services offered by B&B HOME FRANCE on the Site.

Site: refers to the B&B HOME FRANCE website accessible at www.bbhome-group.com

User(s): refers to any internet user who accesses and browses the Site.

Article 3: Purpose and Scope

These General Terms and Conditions of Use (the “Terms and Conditions of Use”) define the legal framework governing access to the website its use (the “Site”).

These Terms of Use are in French and are intended to apply between the company B&B HOME FRANCE and any User wishing to access the Site and learn about the information relating to the B&B HOME concept.

This Site and these Terms and Conditions of Use do not allow the booking of a stay with a Company of the B&B HOTELS Group. If the User wishes to book a stay, he/she is requested to visit the website https://www.hotel-bb.com

Article 4: Acceptance of the Terms and Conditions of Use

By accessing or using the Site, you agree to be bound by these General Terms and Conditions of Use. If you do not agree with these Terms and Conditions of Use, please do not access or use the Site.

The User thus undertakes to read these Terms and Conditions of Use carefully when accessing the Site and is asked to accept,  download and print them and keep a copy.

These Terms and Conditions of Use are available at the bottom of each page of the Site by means of a hypertext link and can be consulted at any time.

Article 5: Technical specifications

By accessing the Site or using it, the User acknowledges that he/she has the necessary means and skills to use the proposed functionalities.

The equipment required to access and use the Site is at the User’s expense, as are any telecommunication costs incurred by their use.

Article 6: Role of B&B HOME FRANCE

The Site published by B&B HOME FRANCE allows to be presented to the User with the B&B HOME concept, its values, its commitments and its hotels.

These Terms and Conditions of Use do not, under any circumstances, confer on Users the status of employee, agent or representative of B&B HOME FRANCE.

Article 7: Services offered on the Site

7.1. Services available to any User

The main Service offered by B&B HOME FRANCE to the Users consists of:

  • Providing a presentation of the B&B HOME FRANCE concept and its hotels;
  • Refer to the website https://www.hotel-bb.com to make a reservation or contact customer service.

Article 8: Obligations of the Parties

8.1. Obligations of Users

When using the Site, each User undertakes to not breach public order and to comply with the laws and regulations in force, to respect the rights of third-parties and the provisions of these Terms and Conditions of Use.

Each User is obliged to:

  • Behave in a fair and lawful manner towards B&B HOME FRANCE, the companies of the B&B HOTELS group and third-parties;
  • Use the Site in accordance with its purpose as described in these Terms and Conditions of Use;
  • Not divert the purpose of the Site to commit crimes, offences or contraventions punishable by the Penal Code or any other law;
  • Not carry out substantial or repeated extraction of the content of the Site by infringing B&B HOME FRANCE’s database producer rights;
  • Respect the privacy of third-parties and the confidentiality of exchanges, particularly with the companies of the B&B HOTELS Group;
  • Respect B&B HOME FRANCE’s intellectual property rights pertaining to the elements of the Site and, where applicable, the intellectual property rights of other Users;
  • Not seek to violate, within the meaning of Articles 323-1 et seq. of the French Penal Code, the automated data processing systems implemented on the Site, in particular through practices such as scrapping;
  • Not use the Site to send unsolicited mass messages (advertising or otherwise);
  • Not disseminate data that would diminish, disorganise, slow down or interrupt the normal operation of the Site.

In compliance with the legal and regulatory provisions in force and in accordance with the law of 29 July 1881 relating to the freedom of the press, the User undertakes to not disseminate messages or information:

  • Constituting denigration of B&B HOME FRANCE;
  • Contrary to public order and morality;
  • Of an abusive, defamatory, racist, xenophobic or revisionist nature, or which is damaging to the honour or reputation of others;
  • Inciting discrimination, hatred of a person or a group of persons on the grounds of their origin or their membership or non-membership of a particular ethnic group, nation, race or religion;
  • Threatening a person or group of persons;
  • Being paedophilic in nature;
  • Inciting to commit an offence, crime or an act of terrorism or advocating war crimes or crimes against humanity;
  • Encouraging suicide;
  • Allowing third-parties to obtain, directly or indirectly, pirated software, software serial numbers, software enabling acts of piracy and intrusion into computer and telecommunication systems, viruses and other logic bombs and, in general, any software or other tool enabling to violate the rights of others and the security of persons and property;
  • Being commercial in nature (canvassing, soliciting, prostitution, etc.).

The User is solely responsible for the use of the Site and Services.

8.2. Obligations of B&B HOME FRANCE

B&B HOME FRANCE’s  general obligation is a best efforts obligation. B&B HOME FRANCE shall have no obligation to achieve a result or reinforced best efforts obligation of any kind.

B&B HOME FRANCE undertakes to do everything in its power to ensure continuity of access and use of the Site 24/7.

However, B&B HOME FRANCE draws the attention of Users to the fact that the current Internet communication protocols do not allow the transmission of electronic exchanges (messages, documents, identity of the sender or recipient) to be guaranteed in a certain and continuous manner.

Article 9: Data protection

In the context of provision of Services, B&B HOME FRANCE may collect personal data about the User.

This data is processed in compliance with Law no. 78-17 of 6 January relating to information technology, files and freedoms and Regulation no. 2016-679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The User is asked to consult the Personal data protection policy available here {https://bbhotels-group.com/personal-data-protection-policy/} which will provide further information on the protection of personal data, the processing carried out by B&B HOME FRANCE and on how to exercise rights.

Article 10: Intellectual property

10.1. General provisions

With the exception of the content of the companies of the B&B HOTELS Group, all rights, titles and interests related to the Site, its content, features, graphic charter, database, data and generally any information contained therein, including, but not limited to, all filed trademarks, copyrights, logos, trade names, illustrations, images, designs, are the sole and absolute property of B&B HOME FRANCE, of the Site and/or its licensors.

Any total or partial reproduction of this content is strictly forbidden and may constitute an infringement of copyright.

The acceptance of these Terms and Conditions of Use constitutes recognition by the User of B&B HOME FRANCE’s intellectual property rights and an undertaking to respect them.

10.2. Rights granted to you

B&B HOME FRANCE grants you a personal, non-exclusive, non-transferable and free license to access and use the Site and its content and use them in accordance with these Terms and Conditions of Use, for personal, non-commercial purposes.

You are not authorised to (i) reproduce, display, extract, adapt and/or translate the Site and/or its content or any part of its content, except as permitted under these Terms and Conditions of Use; (ii) make available to any third-party, directly or indirectly, the Site and/or its content or any part of its content; (iii) extract or re-use the content of the Site or any part of its content, in whole or in part, in any format or on any medium whatsoever; (iv) circumvent any protection or access restriction measures applying to the Site and/or its content or any part of its content.

For any use of the Site and/or its contents or any part of its contents outside the framework defined above, including, inter alia, for commercial purposes, you must obtain the prior written authorisation of B&B HOME FRANCE of the Site. You are prohibited from using the Site and/or its content or any part of its content in an illegal, fraudulent, unacceptable or inappropriate manner. You may not use any automated means to use the Site and/or its content or any part of its content, including, among other things, the integrated databases.

10.3. Rights not granted to you

You agree that you are not authorised to download or post any content that is governed by the intellectual property rights of a third-party, trade secret or any other proprietary rights of a third-party, unless you are the owner of such rights or have permission from the legal owner of the rights, or content that is deemed illegal under applicable laws and regulations, including, without limitation, any content that may (i) be defamatory or libellous, (ii) justify or deal with crimes against humanity, (iii) incite hatred based on ethnicity, gender, sexual identity or disability or encourage child pornography, (iv) provoke or promote acts of terrorism, (v) encourage any type of violence, including violence against women.

In general, and given the purpose of the Site, you agree to always behave ethically with respect to the content you download or post to the Site.

Article 11: Responsibility

11.1. General principles

B&B HOME FRANCE declines all responsibility in particular:

  • In the event of temporary inability to access the Site for technical maintenance or updating of published information. Users acknowledge that B&B HOME FRANCE shall not be held liable in the event of malfunctions or interruptions in the said transmission networks;
  • In the event of virus attacks, unlawful intrusion into an automated data processing system;
  • In case of abnormal use or illicit use of the Site by a User or a third-party;
  • Concerning the content of third-party websites to which hyperlinks on the Site are linked;
  • In the event of non-compliance with these Terms and Conditions of Use attributable to Users;
  • In case of delay or non-performance of its obligations, when the cause of the delay or non-performance is associated to an event of force majeure;
  • In the event of an external cause not attributable to B&B HOME FRANCE;
  • In the event of abnormal use or illicit exploitation of the Site, the User is then solely responsible for damage caused to third parties and the consequences of claims or actions that may result.

11.2. Links to third-party websites/offers

The Site may include hyperlinks to third-party websites or offers. These hyperlinks and third party offers are provided for information purposes only. We are not responsible for (i) the availability of such websites or third-party offers or (ii) the accuracy or reliability of their content. Unless we expressly state otherwise, we do not endorse these websites or third-party offers or their content.

Article 12: Force majeure

B&B HOME FRANCE shall not be held liable if the non-performance or delay in the performance of any of its obligations described in these Terms and Conditions of Use is due to force majeure.

Force majeure in contractual matters occurs when an event beyond the control of the debtor, which could not reasonably be foreseen at the time of the conclusion of the contract and the effects of which cannot be avoided by appropriate measures, prevents the debtor from performing his obligation.

If the impediment is temporary, the performance of the obligation shall be suspended unless the resulting delay justifies the termination of the contract. If the impediment is definitive, the contract shall be terminated ipso jure and the Parties shall be released from their obligations under the conditions provided for in Articles 1351 and 1351-1 of the Civil Code.

In the event of the occurrence of any of the above events, B&B HOME FRANCE shall endeavour to inform the User as soon as possible.

Article 13: User Services

Any question or complaint concerning the use of the Site may be made in the following manner:

  • By email to: fra-groupnotification@hotelbb.com (this email address cannot process booking, cancellation, price, or availability requests. Please use the dedicated contact page.)
  • By mail to: B&B HOME FRANCE, 9 boulevard Romain Rolland – 75014 Paris (France).
  • By completing the contact form available at the bottom of the page of the Site.

Article 14: Severability, Non-Waiver

The provisions of these Terms and Conditions of Use are severable. If any of these provisions become invalid, illegal or unenforceable, in whole or in part, they shall be severed and deleted to the extent required, and the remaining provisions shall remain in force. Your failure or the failure of B&B HOME FRANCE to exercise or enforce any right or provision relating to these Terms and Conditions of Use shall not constitute a waiver of such right or provision.

Article 15: Modification of the Terms and Conditions of Use

These Terms and Conditions of Use apply to all Users browsing the Site.

The Terms and Conditions of Use may be modified and updated by B&B HOME FRANCE at any time, in particular to adapt to the legislative or regulatory changes.

The applicable Terms and Conditions of Use are those that are in force at the time of browsing the Site.

In such a case, you will be informed in case of modification by specific warnings published on the Site.

Article 16: Jurisdiction and Applicable law

THESE TERMS AND CONDITIONS OF USE AND THE RELATIONSHIP BETWEEN ANY USER AND B&B HOME FRANCE ARE GOVERNED BY FRENCH LAW.

In the event of a dispute arising between B&B HOME FRANCE and a User concerning the interpretation, performance or termination of these Terms and Conditions, the Parties shall endeavour to settle it amicably.

In such a case, the User is asked to first contact B&B HOME FRANCE’s mediation department at the following address fra-groupnotification@hotelbb.com (this email address cannot process booking, cancellation, price, or availability requests. Please use the dedicated contact page.)

If no agreement is reached, an optional mediation procedure will be proposed, conducted in a spirit of fairness and good faith with a view to reaching an amicable agreement in the event of any dispute relating to this contract, including its validity.

IN THE ABSENCE OF AN AGREEMENT, THE DISPUTE MAY BE SUBMITTED TO THE COMPETENT COURTS UNDER THE JURISDICTION OF THE COURT OF APPEAL OF PARIS.